Disaster Restoration Services Frequently Asked Questions - FAQs | Best Option Restoration of Mesa Chandler Gilbert

Can water-damaged furniture be restored?

Best Option Restoration of Mesa Chandler Gilbert can often restore water-damaged furniture, depending on the severity of the damage and the construction of the individual pieces. It is essential to fully dry the furniture before assessing the damage. If any items are deemed beyond salvaging, we will document them for your records. In case any items need to be discarded, we will require your signature on a customer release form before proceeding.

How do professionals handle water damage restoration?

Our professionals begin with a property assessment, removing water and damaged materials. They use dehumidifiers to dry the area, and then clean and deodorize it for a complete restoration.

WHO IS RESPONSIBLE FOR THE COST OF FIRE AND SMOKE RESTORATION SERVICES?

Generally, homeowner's insurance takes care of most fire and smoke damage repairs. Best Option Restoration of Mesa Chandler Gilbert can help you understand the extent of coverage provided by your policy and assist you with your insurance claim. Any costs not covered by your policy, such as deductibles, are your responsibility.

Why is mold considered a hidden problem?

Mold damaged areas are often much larger than what is visible. Mold thrives in warm, dark, and inaccessible spaces like between wall boards, in basements and crawl spaces, and in attics. We have specialized equipment to assist us with finding all of the mold. Mold issues do not resolve themselves, and without proper mitigation, often by a professional, your mold issue is likely to return. Mold can cause serious structural damage and has been blamed for causing health issues in both humans and pets.

What does a work authorization form entail, and why is it necessary to sign one?

Best Option Restoration of Mesa Chandler Gilbert requires you to sign a work authorization form before starting any work on your property. This form authorizes us to operate on your property and allows us to communicate with your insurance company by sharing a courtesy copy of the invoice. The work authorization form is crucial for emergency mitigation purposes. In the event that additional work beyond the emergency phase is required, a more detailed scope is typically prepared in advance.